Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfillment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.
  • If you choose to enable our Google Calendar feature to post job details to your Google Calendar, we will only use our limited account access to list your Google Calendars and then to post or update job details to the selected calendar
  • If you choose to enable our SMS appointment reminder feature to notify customers of upcoming appointments, Message and data rates may apply. The SMS message frequency will be based on how many times your appointment has been scheduled and rescheduled. Your customer will need to verbally opt-out in order to not receive an appointment reminder. At any point, you can contact our support team via live chat on our website and when you are logged in.
  • If you choose to use the android or iOS app and enable Location Sharing we will collect the location of your installers for the purpose of displaying their location on your Google Maps Routing feature on the website. This will allow you to see where your installer is and what job they are near. We will only use our limited account access to show location and then to post or update job details to the selected google maps routing.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.